Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to Barks & Bones Dog Enrichment Lab! The terms "we", "us" and "our" refer to Barks & Bones Dog Enrichment Lab. Barks & Bones Dog Enrichment Lab operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Barks & Bones Dog Enrichment Lab is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS & SAFETY DISCLAIMER We have made every effort to provide an accurate representation of our products. However, colors or appearance may differ due to device settings. SAFETY WARNING:Barks & Bones products (including enrichment kits, lickmats, and toys) are intended for supervised use only. No dog toy is indestructible. It is the customer's responsibility to determine if the product is suitable for their specific pet. We are not liable for any injury, illness, or damage resulting from unsupervised use, ingestion of parts, or destruction of the products by the animal. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS Barks & Bones Dog Enrichment Lab reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING Prices do not include taxes, shipping, or handling charges unless stated otherwise. Sales tax will be applied to all orders shipped to Florida addresses in accordance with state and local laws. You represent and warrant that you are authorized to use the payment method provided.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays caused by carriers or events outside our control. All delivery times are estimates. Once we transfer products to the carrier (e.g., USPS, UPS), title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY All content, including the "Lab" concept, "Formula" titles, text, images, and logos, are owned by Barks & Bones Dog Enrichment Lab. You must not reproduce, distribute, or modify any material without our prior written consent. Unauthorized use is a violation of federal and state laws.

SECTION 7 - THIRD-PARTY LINKS & TOOLS We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites linked through our Services. Use of third-party tools (such as Shopify apps) is at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Barks & Bones Dog Enrichment Lab is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of sales between you and Barks & Bones Dog Enrichment Lab, including any injury or damage resulting from purchased products.

SECTION 9 - FEEDBACK AND REVIEWS If you submit reviews or feedback, you grant us a perpetual, worldwide license to use and display such content for promotional purposes. We reserve the right to remove content we determine to be unlawful or offensive.

SECTION 10 - ERRORS AND OMISSIONS Occasionally there may be typographical errors or inaccuracies related to pricing or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time.

SECTION 11 - PROHIBITED USES You may not use the Services for any unlawful purpose, to infringe upon our intellectual property, or to transmit viruses or malicious code. We reserve the right to terminate your access for violating these prohibitions.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY EXCEPT AS EXPRESSLY STATED, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE'. IN NO CASE SHALL BARKS & BONES DOG ENRICHMENT LAB, OUR DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INJURY, LOSS, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

SECTION 13 - INDEMNIFICATION You agree to indemnify and hold harmless Barks & Bones Dog Enrichment Lab and Shopify from any claims or damages arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 14 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States. You consent to the exclusive jurisdiction of the courts located in Lee County, Florida.

SECTION 15 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@barksandbones.us.

Barks & Bones Dog Enrichment Lab 845 SE 47th Street, Cape Coral, 33904 Email: office@barksandbones.us Business Registration (EIN): 37-2129570